HELP & INFORMATION
Frequently Asked Questions
Answers to common questions about product selection and enquiries.
Find answers to common questions about our products, sizing, delivery, payment and custom services.
MEASURING HELP
Open Drapery Measuring ↗Need help measuring your curtains?
Follow the step-by-step guide for Soft Top, Pleated, Grommet and Ripple Fold curtains, and estimate the finished size for each panel.
How do I choose the right curtain size?+
Measure the width of your window or curtain rod and the required finished length. For step-by-step guidance for Soft Top, Pleated, Grommet and Ripple Fold headings, use our Drapery Measuring Guide. For custom projects, submit your measurements and our team can review your requirements.
Do you offer custom curtains?+
Yes. Use the Custom Curtains enquiry form to share sizes, colours, fabric preferences and reference images.
Can I request wholesale pricing?+
Yes. Businesses, designers and project buyers can submit a wholesale enquiry for follow-up.
How much does shipping cost?+
Shipping fees and availability depend on the destination and order details. The website can show configured estimates; final details can be confirmed by our team.
Where can I find the step-by-step drapery measuring guide?+
Visit the Drapery Measuring Guide for heading-specific measuring instructions and a per-panel size estimator.